Terms of service
Terms of Service
These Terms of Service govern your use of bentomio.store and purchases from Bentomio by Bayson FZC. By visiting our website or placing an order, you agree to these terms.
Business information
Bentomio is operated by Bayson FZC, 24 Street, Ajman, United Arab Emirates. Email: info@baysonfzc.com. Phone: +971 56 189 5183. Trade licence: SC242052601. VAT registration number: 104699621900003.
Using our online store
You must have legal capacity to make a purchase and provide accurate, current information when ordering. You may not use our website or products for unlawful purposes or attempt to interfere with the website's security or operation.
Products and availability
We aim to describe and photograph our products accurately. Colours and appearance may vary slightly by screen. Products and quantities are subject to availability, and we may limit or discontinue items when necessary.
Prices and payment
Prices are shown in UAE dirhams (AED) unless stated otherwise. Applicable taxes and shipping charges are shown before you complete checkout. We may correct pricing or product-information errors before fulfilment. If we cancel an order after payment, we will issue a refund to the original payment method.
Orders
An order confirmation acknowledges that we received your order; it does not guarantee acceptance. We may decline or cancel an order for reasons including product unavailability, payment problems, suspected fraud, or inaccurate order information. We will contact you when reasonably possible.
Shipping
Shipping fees, destinations and estimated delivery times are explained in our Shipping Policy. Delivery estimates are not guarantees and may be affected by customs, carriers, public holidays or events outside our reasonable control.
Returns and refunds
Eligible returns are accepted within 14 days, subject to the conditions in our Return and Refund Policy. Your rights under applicable consumer law remain unaffected.
Third-party services
Our store is hosted by Shopify and may use third-party payment, delivery and service providers. Their services may be subject to their own terms and policies. Links to third-party websites are provided for convenience, and we are not responsible for their content.
Intellectual property
Website content, branding, text, graphics and product images owned by Bentomio or its licensors may not be copied, reproduced or used commercially without permission.
Privacy
Our collection and use of personal information is described in our Privacy Policy.
Liability
To the fullest extent permitted by applicable law, Bayson FZC is not liable for indirect or consequential losses arising from use of the website or products. Nothing in these terms excludes rights or liabilities that cannot legally be excluded.
Governing law
These terms are governed by the laws of the United Arab Emirates. Any dispute will be subject to the courts with jurisdiction in the UAE, unless applicable consumer law provides otherwise.
Changes to these terms
We may update these terms from time to time. The version published on this page applies from its publication date.
Contact
Questions about these terms may be sent to info@baysonfzc.com or +971 56 189 5183.